Diro Films Support

Email dirofilms@gmail.com for help with Diro Films, your account, or purchases. Select and copy the address or open it in your email app. Describe the issue and, if relevant, include app version, device type, and the steps that led to it. Do not send passwords, authentication tokens, or payment-card details.

See Delete your Diro Films account for in-app instructions and an email path without the app. Read the Privacy Policy and Terms of Service for data handling and service terms.

In Diro Films, use Settings → Manage Subscriptions. You can also manage or cancel subscriptions through Apple subscriptions (iPhone Settings → your name → Subscriptions) or Google Play subscriptions (Play Store → profile → Payments & subscriptions → Subscriptions), using the store account used to purchase.

Deleting your account or uninstalling does not automatically cancel subscriptions.

If an existing purchase is not recognized, use Restore Purchases on the app’s paywall with the store account used to purchase. If access is still missing, contact dirofilms@gmail.com with a description of the issue; do not send full payment details.

Refund requests follow the applicable store’s rules and applicable law. See Apple refund guidance or Google Play refund guidance. Diro Films does not guarantee refund approval.

Manage optional analytics and diagnostics independently in Settings → Privacy Choices, or from the legal notices on signed-out login and registration screens. Both are initially off and core features work without either. Choices apply to this installation and do not control website processing.